![]() You can add your own reasons in the comments if you like. So here’s how I think Google messed up with Hangouts. Of course, if everything was sunshine and rainbows, this article wouldn’t exist. The conversation list rarely felt cluttered or unmanageable. Most of the menus were easy to understand. Chats were laid out in a neat, orderly way. In addition to the list above, Hangouts was just really easy to use. However, back in 2013, there were few competitors capable of going toe-to-toe with Google Hangouts in terms of baseline features. It made the process much easier because it was already there. ![]() ![]() Since almost everybody with an Android device has a Google account, nobody really had to sign up for Hangouts. Everybody had it: Google Hangouts accounts were attached to your Google account.It kept up with current tech: While Google was actively trying, Hangouts was always among the first to integrate new Android features, like Android Nougat’s Quick Reply feature or messaging with Google Assistant (called Google Now at the time).For its time, this was an incredibly strong set of features that few other messaging platforms could emulate. You could do all of those things in group chats as well. Strong features: Google Hangouts could do it all - text chat, SMS, MMS, video chat, and voice calls.Having it in the same spot as your social media made it an excellent communication tool. Being able to message people and have your email on the same webpage made it a great productivity tool. Strong integration with Google: You could access Hangouts in Gmail and Google Plus.It was on Android, iOS, and any desktop or laptop computer with a web browser, regardless of the operating system. Most messaging apps have caught up, but this was a pretty big deal when Hangouts first launched. Cross-platform support: Hangouts had some of the best cross-platform support of any messaging app.Let’s go over some of the best parts of Hangouts. On paper, the product did a lot correctly. It launched in an era when messaging apps were just starting to find themselves. Google Hangouts did a lot of things right.
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